Privacy Policy

Welcome to our indoor soft play center, where the magic of play meets the assurance of safety and stimulation. Catering to the dynamic age range of two to thirteen, we take pride in providing an engaging and secure play environment that fosters the growth and creativity of both toddlers and juniors.

Privacy Policy

We may collect and process the following information about you:

  • Information (such as your name, email address, postal address and telephone number) that you provide by completing forms on the App, including if you register as a user of the App, subscribe to any service, upload or submit any material via the App, request any information or enter into any competition or promotion we may sponsor;
  • In connection with an account sign-in facility, your password and log-in details;
  • Your preferences, which helps us provide you with more tailored offers;
  • Details of any transactions made by you through the App;
  • Communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the App or its content;

We will use the information you provide to:

  • Help us to build a profile of your preferences so we can offer you events and services you are interested in;
  • Enable us to process your orders and to provide you with the services and information offered through the App and which you request;
  • Administer your account with us;
  • Verify and carry out financial transactions in relation to payments you make through the App;
  • Share with third parties necessary to process your transactions with us, such as credit card companies, banks and ticket dispatchers;
  • Share with our merchants for the purposes of redeeming the tickets you purchase from the App;
  • Exchange information with other companies for fraud protection and credit risk reduction;
  • Contact you by post, phone or email when necessary to discuss the transactions entered into by you on the App;
  • Audit the downloading of data from the App;
  • Improve the layout and/or content of the pages of the App and customise them for users;
  • Identify visitors to the App;
  • Carry out research on our users’ demographics and tracking of sales data;
  • Share with social networking sites at your request; and
  • Disclose to lawful authorities when required to do so by law.